Frequently Asked Questions (FAQs)
What services does White Jasper Africa offer?
We offer a range of services including group tours, private tours, virtual tours, corporate tours, Ghanaian language classes, the sale of African art & apparel, airport transfers, and hotel bookings.
How can I contact White Jasper Africa?
You can contact us via phone, email, or through our contact form on the website. Visit our "Contact Us" page for more details.
How do I book a tour with White Jasper Africa?
You can book a tour through our website by selecting your desired tour package and completing the booking form. Alternatively, you can contact us directly for assistance.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, bank transfers, and Apple Pay. Detailed payment instructions will be provided during the booking process.
Can I make changes to my booking?
Yes, you can make changes to your booking by contacting our customer support team. Please note that changes may be subject to availability and additional charges.
What is your cancellation policy?
Our cancellation policy varies depending on the type of tour and timing of the cancellation. Please refer to our Terms of Service for detailed information on cancellations and refunds.
What is included in your tour packages?
Our tour packages typically include accommodation for 2 or 3-day tours. However, day tours do not come with accommodation. All tours include guided tours, transportation within the destination, meals, all fees, and taxes. Specific inclusions will be detailed in each tour package description.
Do you offer customized tours?
Yes, we offer customized tours tailored to your preferences and interests. Contact us to discuss your requirements and we’ll create a personalized itinerary for you.
How do your Ghanaian language classes work?
- Standard Class: Includes group sessions with the tutor and lessons in Ghanaian history.
- VIP Class: Includes one-on-one sessions with a tutor, lessons in Ghanaian history, and a complimentary African painting.
These classes provide an enriching experience, combining language learning with cultural immersion.
Can I purchase African art and apparel through White Jasper Africa?
Yes, we have a curated collection of African art and apparel available for purchase. These items are handcrafted by local artisans and can be shipped internationally. Please note that the items displayed on our website may or may not be available, but we will send you a catalog of the available items upon request.